by Karlyn Ankrom | Aug 30, 2018 | Social Media
Often clients will ask me how to handle negative comments on social media. The answer: Embrace them. Why? Because a negative comment is an opportunity to set the record straight. It also is an opportunity to engage with your customers in a place where they maybe...
by Karlyn Ankrom | Jul 30, 2016 | Social Media
The six steps to choosing and making your next campaign hashtag one that’s memorable and utilized to track your best content and engagement. But first, let’s review what a hashtag is and why we use them. Back just a few short years ago, 10 to be exact, the # symbol...
