How to Improve Your LinkedIn SSI Score

How to Improve Your LinkedIn SSI Score

A lot of folks have been running their Social Selling Index score here and haven’t been exactly jazzed with their results, but the good news is you now have a starting point to build from. Just to recap quickly… An SSI score measures how effective you are at 4 key...
How To Handle Negative Comments On Social Media

How To Handle Negative Comments On Social Media

Often clients will ask me how to handle negative comments on social media. The answer: Embrace them.  Why? Because a negative comment is an opportunity to set the record straight. It also is an opportunity to engage with your customers in a place where they maybe...
Why Your Online Reputation Matters

Why Your Online Reputation Matters

Where and how people talk about you and your business online matters — it makes a significant impact on your current customers and clients as well as those who are on the fence about whether to go with your product or service or a competitor. But here’s the deal, you...